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SHIPPING AND RETURNS

Shipping Policy

We ship all our orders with Royal Mail / Monday - Saturday delivery 

excluding (Bank Holidays) / 3-5 Business Days 

Please note that we do not charge any additional handling fee for posted items.

Please note that the cost of your shipping will be calculated at the checkout stage and is based upon the weight of your items combined.

3-5 Business Day Delivery: £4.00 per item (additional items charged according to weight)

Our 3-5 Business Day Delivery is with Royal Mail Traced & Signed for.

Orders placed after 1:00pm will be sent the following day. Orders placed after 1:00pm on Friday & during the weekend will ship the following Monday.

Unfortunately we don't offer International Shipping at this time. but do check back in a couple of months time.

Return & Exchange Policy

Thank you for purchasing our products by Specimen J.

In order to be eligible for a refund, you must return the product within 30 calendar days of your purchase.

The product must be in the same condition that you receive it in and in its original packaging that should be undamaged.

 

To complete your return, we require a receipt or proof of purchase.

After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase.

 

For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.

If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.

If anything is unclear or you have any more questions feel free to contact our customer support team.

 

Kind regards Specimen J

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